Eat That Cookie!

http://www.lizjazz.com/books.php#.VL5EStKsVD0

In Eat That Cookie! you'll read about:

• Why hokeyness actually works and how to approach it
• How to use workplace "mandatory fun" that's actually fun
• How to appropriately handle celebrations
• How to avoid "process paralysis"
• How to eliminate victim-thinking and why its destructive
• How to stop judging irritating patients and have a good day anyway